Faq’s - GoCart ‑ Auto Free Gift & BOGO

FAQ'S

GoCart Knowledge Base

Have questions about GoCart? You’re in the right place! Explore our FAQs for clear guidance, troubleshooting tips, and best practices to get your promotions running smoothly.

General
Changelog
Condition

Q. What is the GoCart App used for?

GoCart helps Shopify merchants create smart discount rules, customize checkout pages, and deliver personalized promotions that drive higher conversions.

Q. Do I need a developer to use GoCart?

No. GoCart is fully no-code and designed for store owners. You can set up discounts, offers, and checkout designs with simple clicks.

Q. Does GoCart affect site performance?

Not at all. The app is optimized for speed and performance to ensure your storefront loads quickly and runs smoothly.

Q. Can I use GoCart for both small and large stores?

Yes. Whether you’re a startup or an enterprise store, GoCart scales easily to handle your traffic and promotional needs.

Q. Is GoCart secure and Shopify-approved?

Yes. GoCart uses only official Shopify APIs and meets all app store compliance and data protection standards.

Q. What is the GoCart Changelog?

The changelog lists every update, new feature, improvement, or bug fix added to the GoCart app — so you always know what’s new.

Q. How often is GoCart updated?

We release updates regularly to stay aligned with Shopify’s new features and ensure the best performance.

Q. Where can I view the latest updates?

You can check the “Changelog” section inside the GoCart app dashboard or visit our official website’s update page.

Q. Will my existing settings or discounts be affected after an update?

No. All your campaigns, rules, and configurations remain safe after updates.

Q. Can I roll back to a previous version?

GoCart doesn’t support rollback, but if you encounter an issue after an update, contact our support team for a quick fix.

Q. What are “Conditions” in GoCart?

Conditions define when and how a discount applies — based on products, collections, cart value, or customer type.

Q. Can I set a minimum order value for discounts?

Yes. You can create rules like “Spend ₹500 and get 10% off” or “Buy 3 items to unlock a free gift.”

Q. Can I limit discounts to specific products or collections?

Absolutely. You can apply offers only to chosen products, categories, or custom tags.

Q. How does GoCart handle overlapping conditions?

You can choose whether conditions stack together or if only one rule should apply per order.

Q. Can I create multiple conditions for one offer?

Yes. Combine rules like “Buy 2 items AND spend over ₹1000” for more advanced promotions.

Still Have Questions?

Our support team is here to help! Reach out to us for personalized guidance, troubleshooting, or feature setup — and we’ll make sure your GoCart experience runs smoothly.